Privacy & Cookies Policy
This Policy sets out how MDM Publishing Limited uses and protects any information collected or given by you when you access and use any website owned, operated or controlled by MDM Publishing Limited.
References to “MDM Publishing Limited” mean the Institute of Physics and/or MDM Publishing Limited Publishing as appropriate. References to “this Website” are to the specific MDM Publishing Limited website which links to this Policy.
MDM Publishing Limited respects the privacy rights of its users and recognises the importance of protecting the information provided by its users and collected about their visits to this Website. MDM Publishing Limited has adopted this Policy that guides how it collects, stores and uses the information provided and collected.
Please read this Policy carefully as, once you use this Website, you will be deemed to have read and accepted it.
This Policy was last updated on and is effective from 29 November 2015.
MDM Publishing Limited may change this Policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes made. If you use this Website after any such change has been made, you will be deemed to have read and accepted the change.
We do not store credit card details nor do we share customer details with any 3rd parties.
Payment Flow and Delivery Policy
Magazine Booking Contracts.
Orders will be placed and delivered as per the booking contract you have signed before payment was taken.
Digital Website Content Orders
Any digital website content will be charged before it is made live.
Printed Magazine Delivery
Printed magazines are delivered up to two weeks after they are sent out for delivery from the UK if after two weeks please contact us so we can advise you on expected delivery or send out replacements. Magazines are delivered your regional delivery service. Please see below for a guide when magazines are shipped from the UK.
Asia Pacific Fire,
Beginning of January, April, July and October.
Beginning of January, April, July and October.
International Fire Fighter,
Beginning of March, June, September and December.
International Fire Protection,
Beginning of March, June, September and December.
Refund / Cancelation Policy
If you need to cancel an order please contact the sales person you placed your order with. Please remember and magazine related order cannot be cancelled once the booking deadline has passed. The booking deadline will be stated on your booking contract.
Information collection, security and use
MDM Publishing Limited collects information from its users at several different points on this Website. This information is used for customer service purposes and MDM Publishing Limited also collects usage data so that it can customise this Website according to individual selections (see ‘Cookies’ below).
Save where otherwise stated, MDM Publishing Limited is the controller of the personal data collected from this Website. In accordance with the Data Protection Act 1998, MDM Publishing Limited follows strict security procedures in the storage and disclosure of personal data which users provide to it, to prevent unauthorised access. Save where it has a user’s express consent, it will not sell, share, or rent this information to others, except that: (i) it may make the information available to other companies within its group; and (ii) where you have subscribed (or previously subscribed) to a journal published by MDM Publishing Limited in partnership with another party, MDM Publishing Limited may make this information available to the relevant partner for administration and marketing purposes.
In order to receive and/or access some services, users have to complete a registration form. During registration, a user is required to give contact information (such as name and e-mail address). This information may be used by MDM Publishing Limited to contact the user about the services for which they have expressed interest and also about other goods, services and features MDM Publishing Limited believes that the user will find interesting. In particular, MDM Publishing Limited will occasionally send registered users of the Websites set out below emails on behalf of carefully selected third parties in relation to third party goods, services and features which are related to the subject matter of the relevant Website. MDM Publishing Limited will not sell, rent or share users’ contact details with such third parties. The relevant Websites are: apfmag.mdmpublishing.com, iffmag.mdmpublishing.com,ifpmag.mdmpublishing.com, globalfiredirectory.mdmpublishing.com, globalfireevnts.mdmpublishing.com, gulffire.mdmpublishing.com and mdmpublishing.com.
It is optional for the user to provide demographic information and unique identifiers, but it is encouraged so that MDM Publishing Limited can provide a more personalised experience. If a user chooses not to provide such information then they will not be able to access parts of this Website and/or will not be able to use all the services offered by this Website. A user may contact MDM Publishing Limited about use of their personal information, edit it and/or tell MDM Publishing Limited not to use it in certain ways by sending an e-mail message to [email protected]
What are Cookies?
This Website may place small text files, called cookies, on your computer to distinguish you from other users of this Website. These cookies monitor how you use this Website so that MDM Publishing Limited can make improvements, and are also used to give you the best user experience (for example by remembering your login details so that you do not have to enter them each time). Some cookies may also be placed by third parties, for example Facebook and Google, if you use their services via this Website to monitor how you use their services and also to target relevant advertising to you when you visit other websites on which they advertise.
In most cases, cookies do not contain personally identifiable data.
What cookies may be placed?
This Website may use the following types of cookies:
- Strictly necessary cookies (Type 1): these cookies are essential in order to enable you to move around this Website and use its features, such as accessing secure areas of this Website. Without these cookies, certain services you have asked for cannot be provided.
- Analytical/performance cookies (Type 2): these cookies allow MDM Publishing Limited to recognise and count the number of visits to this Website and to see how visitors move around this Website when they are using it, so that we can improve how this Website works. These cookies do not collect personally identifiable information.
- Functionality cookies (Type 3): these cookies remember choices you make to improve your experience; for example, your user name, language or region.
- Targeting cookies (Type 4): these cookies are placed by third parties to collect information about your browsing habits when you elect to use their services, in order to make advertising relevant to you and your interests.
How do I opt-out of cookies?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. You should note that deleting certain cookies may prevent you from accessing certain parts of this Website and/or may affect your user experience.
To opt out of being tracked by Google Analytics across all websites, and not just this Website, visit:tools.google.com/dlpage/gaoptout.
Links and third parties
This Website may contain links to third party websites and services. Please be aware that MDM Publishing Limited is not responsible for the privacy practices of any third parties. It encourages its users to read the privacy statements of these third party websites and services. This Policy applies solely to information collected by this Website.
Surveys and contests
From time-to-time this Website may request information from users via surveys or contests. Participation is completely voluntary and the user therefore has a choice whether or not to disclose any information requested.
Information requested may include contact information (such as name and delivery address) and demographic information. Contact information will be used to notify the winners and award prizes. Survey information will be used for the purposes of monitoring or improving the functionality of this Website.
Correcting/updating personal data
If a user’s personal data changes (such as their postcode), or if a user no longer desires MDM Publishing Limited’s service, MDM Publishing Limited will correct, update or remove that user’s personal data provided to it if they are notified by the user. This can usually be done by the user within any personalisation options of this Website (where applicable) or by sending an email to [email protected]
Notification of changes
If MDM Publishing Limited decides to change this Policy, it will make the updated version available via this Website so its users are always aware of what information it collects, how it uses it and under what circumstances, if any, it discloses it. If, at any point, it decides to use personal data in a manner different from that stated at the time it was collected, it will notify users. Users will have a choice as to whether or not MDM Publishing Limited uses their information in this different manner. MDM Publishing Limited will use information in accordance with this Policy.
Your privacy is important to us
If a user would like to ensure that they are not contacted by MDM Publishing Limited with any promotional marketing information as a result of having accessed this Website, they should contact MDM Publishing Limited at [email protected] stating the name of this Website in the subject line of the e-mail.
Please note that, if a user is a subscriber to an MDM Publishing Limited product or service, and/or a member of MDM Publishing Limited, sending such an e-mail will not affect any existing contract and MDM Publishing Limited shall continue to send the information covered by such a contract until the contractual relationship between MDM Publishing Limited and the user comes to an end.